To cancel your subscription, follow these steps:
- Cancel all active launches, or mark them as "complete"
This ensures all of your products are properly returned to their normal "buy now" state and become available for sale.
2. (Optional) Delete app data & remove templates
⚠️ Skip this step if you intend to run more launches with the EQL app in the future and wish to retain your launch data and history.
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Go to Settings → Delete all data in the EQL Launches app.
This will permanently remove all data, including launch history, customer lists, and any storefront code created by EQL.
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Remove unused templates from your theme code
Go to Online Store → Edit Code and delete any templates created by EQL Launches (e.g.
product.eql-draw.json,metaobject/app--212954316801--offerpage.json) if they’re no longer in use.
3. Uninstall the app
- From your Shopify admin, go to Settings > Apps
- Navigate to the EQL launches app, and click … > Uninstall.
💡 Reinstalling the app will restore access to your previous launch history and settings, provided the data wasn't deleted prior to uninstallation.
For more information on EQL's data retention policy, go to Uninstalling the app (and what happens to to your data).