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  2. Launch: Draws

Launch: Draws

Learn how to set up and manage Draw launches.

Setup and configure Draws

  • What is a Draw?
  • Product set-up requirements to run a Draw
  • Create and manage a Draw
  • What is a ‘Payment After Selection’ Draw?
  • What is In-store Pickup?
  • What is Notify Me?
See all 9 articles

Troubleshooting

  • What is the “Run Fair® Fee” product created by EQL in my store?
  • How to configure your product to allow shipping only
  • How are non-winner orders managed in my store?

Customer experience

  • What emails do customers receive during a Draw?
  • What is the customer experience for Draws?
  • Cancelling a draw entry

Handling customer FAQs

  • What is EQL?
  • What is the Run Fair® Fee for Draws?
  • Do I need an account to enter a Draw or Exclusive access launch?
  • How do I submit an entry?
  • Why did I receive an order confirmation email, but I wasn’t selected to purchase?

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